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Martins Bank 1928+

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Martins Bank opens for business in Birmingham in 1935, and begins to add add new Branches throughout the Midlands.  Opening a new Branch office for Martins Bank Trustee and Investment Services is a natural progression, in this policy of expansion, and it helps to cement the bank firmly into the local area. The existing District Office building at 98 Colmore Row is an ideal setting for the new service.   Birmingham Trustee and Investment Office is deemd important enough to receive a visit from Martins Bank Magazine, whilst the paint is still drying…

 

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Image © Martins Bank Archive Collection – Keith Mason 2015

 

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imaqge007It is almost twenty-five years since a new branch of our Trustee Department was opened and it is, therefore, something of an occasion to be able to feature the Birmingham Trustee Department in our pages. The opportunity is appropriate to do some plain speaking about the work of these departments for there have been many misconceptions about both work and the prospects of those engaging in it.   The departments have also had to fight an uphill battle to persuade the older generation of branch managers to interest themselves in and to foster this side of the Bank's work. There was at one time very much in evidence the attitude that "serious" banking, whatever was meant by that, was only con­cerned with the operation of current and deposit accounts, a little investment and insurance work, safe custody and, of course, the lending of money.   

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1960 98 Colmore Row Exterior MBL BookletAs for encouraging people to make proper wills and appoint the Bank as their executor, or appoint the Bank as trustee for marriage settlements and so on, well, this was all a bit beyond the scope of many who did not see that the existence of these specialised departments placed the means at their disposal of helping them to occupy the same position, financially speaking, in the lives of their customers, as did the old style family doctor, medically speaking. Here indeed is the complete banking service, bringing the bank manager and the trustee officials into the closest possible touch with the Bank's customers at the most important happenings of their lives—births, marriages, deaths. By the intimate presence of a sympathe­tic and highly trained official to bring help and guidance to people, often in times of bereavement, in the wise use of their material resources, not only is the strength of the relationship between banker and customer enormously enhanced, but the continuance of the connection is guaranteed: the business does not drift away at death.

 

The new generation, products of the various training schemes, are alive to all this and so the trustee departments ought to begin, indeed are beginning to benefit from their understanding of the truth that although a particular branch may not benefit immediately from the work done by its manager in giving new business to the Trustee Department, there is benefit for the Bank as a whole in the increase of its business. The other big misconception arises in the attitude of the staff towards membership of one of the Trustee Departments. Let us acknowledge that there is a noticeable reluctance to "burn the boats" so far as straightforward banking is concerned and specialise in this side of the Bank's work. There is a feeling that one might wait a long time for promotion and there is the idea that preoccupation with the affairs of the dead is both depressing and stultifying.

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Well, preoccupation with the living, often in a much more intimate, vital and even dramatic way than the average branch manager experiences, is the day to day pattern of the trustee official's life, as even a moment's thought will show, and the man whose work makes things easier for those who are bereaved can indeed feel that he is doing a worth­while job. And here is a note for our young men. There are vacancies in the Trustee Departments due in part to the growth of business, and if that side of the Bank's work which has to deal with estate agents, solicitors and accountants appeals, with its promise of greater variety than straightforward banking, those interested should make themselves known to us and ask to be considered for transfer. Well, it sounds as though we have been thoroughly indoctrinated, and, in fact, a visit to the new Birmingham Trustee Department could not help but result in the visitor catching some of the enthusiasm of Mr. Powell and his staff for the work in which they are engaged.

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We thought, before our visit, that it might be difficult to find anything to say about a new trustee department, but after listening to Mr. Powell the job was easy. He entered the Bank in the Manchester District in 1934 and served at St. Ann's Square, Moss Side, Queen's Park, Collyhurst and Shudehill before his first contact with trustee work at Manchester in 1941. He was appointed Pro Manager of Manchester Trustee Department in 1954, and four years later he was appointed Pro Manager of Head Office Trustee Department, a position he held until his appointment as Manager of the new Birmingham Trustee Department. His second-in-command is Mr. W. E. Richardson, who entered the Bank in 1941 at Byker. He served with H.M. Forces from 1943-1947, afterwards returning to Byker for a short time before becoming a member of the North Eastern District General Manager's staff. He entered Newcastle Trustee Department in 1948 and in 1954 he went to Coatsworth Road. In 1956 he was back in Trustee Depart­ment and then he began to specialise in Income Tax, joining the Newcastle Income Tax Department last year. His job in Birmingham Trustee Department is Income Tax.

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At the time of our visit on June 29th, Mr. J. N. Quine was a temporary member of the department, on loan from Head Office Trustee Department. We were glad to be able to include him in the account of our visit because he has been of great assistance to the new department and they were very sorry to see him go. Mr. E. C. Lloyd entered the Bank in 1953 at Northampton and this is his first experience of Trustee work. He is taking it seriously and intends to study for his Trustee Diploma when he has completed his Banking Diploma examinations. There are two girls—Miss Janine C. Stonehouse and Miss Janet Wright. Miss Stonehouse entered the Bank in 1958 and has been in District Office. Miss Wright also comes from District Office and has been in the Bank 18 months. A good staff and a future for the new department which is full of promise, if keenness and enthusiasm are anything to go by.

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1961 Miss J C Stonehouse MBM-Au61P16.jpg

1961 Miss Janet Wright MBM-Au61P16.jpg

1961 Mr J N Powell (Manager) MBM-Au61P16.jpg

1961 Mr W E Richardson MBM-Au61P16.jpg

1961 Mr J N Quine MBM-Au61P16.jpg

1961 Mr E C Lloyd MBM-Au61P16.jpg

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Miss J C Stonehouse

On the Staff

1961

Miss Janet Wright

On the Staff

1961

Mr J N Powell

Manager

1961

Mr W E Richardson

Income Tax Dept

1961

Mr J N Quine

On the Staff

1961

Mr E C Lloyd

On the Staff

1961

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1965 Mr FA Roberts pro Manager then 1968 Trust ControllerMBM-Su65P09.jpg

1967 Mr P Dennis pro Manager Income tax Dept MBM-Sp67P05.jpg

1968 Mr JM Hatton pro Manager MBM-Wi68P52.jpg

1968 Mr NB Hubbard Manager MBM-Wi68P52.jpg

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Mr F A Roberts

Pro Manager 1965

Trust Controller 1968

Mr P Dennis

Pro Manager Income Tax

1967

Mr J M Hatton

Pro Manager

1968

Mr N B Hubbard

Manager

1968

 

 

 

Title:

Type:

Address:

Telephone:

Hours:

 

Manager:

Martins Bank Trust Company Limited

Trustee and Investment Department

98 Colmore Row Birmingham 3

021 236 9867

Mon to Fri 1000-1500

No Saturday Service

Mr N B Hubbard

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